Technical Customer Support

With QF-Test support, you have access to the same people that work on QF-Test every day. Our experienced developers and test engineers are always available to assist you.

Submit Support Request

You have free access to our support team during your QF-Test trial or with a valid maintenance contract.

Plamen Veselinov, Head of Support

Yann Spöri, Senior Developer

Product support covered by maintenance

QF-Test maintenance = Product support + all upgrades

Customers with a valid maintenance agreement receive full product support as well as *all QF-Test upgrades for the product variants they have purchased without additional cost*.

“I want to thank you and your support team. I appreciate your fast support and short response times. I wish that this will last for the future, but I am pretty sure on that.”

Jay Bhavsar, QA Analyst,

Cybage, Pune, India

“Gregor, I have never had such timely support in 16 years of IT. You and your company are to be applauded!”

Gavin Walsh,

TISL, Great Britain

“We have been constantly impressed by the responsiveness and competence demonstrated by QFS. Our immediate problem was solved during the webinar and QFS support has since been very helpful in ironing out the remaining wrinkles in our setup. Even though our setup is far from common in the industry, QFS has at no point shied from the task at hand, but have persisted in finding the root cause of the problem.”

Jacob Grydholt Jensen, Senior Consultant,

Capgemini, Viby J., Denmark

“Intuitive usability, good manuals and tutorials make the start with the tool easier. And if you have a problem that you can’t solve by yourself: The support of the QFS team helps you competently and record-breaking fast.”

Jörg Paelke, Manager Quality and Test management,

PPI AG Hamburg, Germany

Free special webinars

We offer free special webinars on popular topics related to QF-Test to deepen your knowledge.
Sign up now.

Description	Vendor	Lifetime	Type	Purpose
_pk_id	Matomo	13 Months	HTTP	Contains a unique, pseudonymized visitor ID internal to Matomo for recognizing returning visitors.
_pk_ref	Matomo	6 Months	HTTP	Used to track from which website the anonymized user proceeded to our website.
_pk_ses	Matomo	1 Day	HTTP	The Matomo session cookie is used to track the visitor's page requests during the session.
_pk_testcookie	Matomo	Session	HTTP	Used to check whether the visitor's browser supports cookies.
_pk_cvar	Matomo	30 Minutes	HTTP	Temporarily store data about the visit.
_pk_hsr	Matomo	30 Minutes	HTTP	Temporarily store data about the visit.